Our Team

susana

Susana Sierra

Chief Executive Officer, CEO

ramon

Ramón Montero

Chief Operations Officer, COO

francisco

Francisco Bilbao

Director of Legal and Compliance

Our team has more than 20 professionals who stand out for their multidisciplinary approach and commitment to best practices in the private sector.

Tomás Undurraga​

Subdirector of Legal and Compliance​

Start Date: At BH Compliance since August 2016

  • Law degree from Universidad de los Andes.
  • MBA (Master of Business Administration) from Pontificia Universidad Católica de Chile.
  • Diploma in Personal Data Protection, Regulatory Framework and Practical Application from Pontificia Universidad Católica de Chile.
  • Course on Cybercrime, Faculty of Law, University of Chile.
  • He has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, public services, among others.

José Moreno

Senior Compliance Auditor

Start Date: At BH Compliance since March 2019

  • Certified Public Accountant and Auditor from Universidad Rafael Belloso Chacín.
  • Over 2 years of experience in external audit (outsourcing), with a specialization in taxation and financial statement analysis.
  • He has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, and public services, among others.

Bianca Blanco

Compliance Auditor

Start Date: At BH Compliance since March 2019

  • Public Accountant from Universidad Alejandro de Humboldt.
    Experience in internal auditing within the Audit Projects and Research Department, as well as in the nationwide branch network of Banco Mercantil.
  • She has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, and public services, among others.

Sh and Recertification processes of companies from various industries.

Milagros Valderrama

Compliance Auditor

Start Date: At BH Compliance since May 2019

  • Certified Public Accountant from Universidad del Zulia.
  • Over 9 years of experience in financial and accounting analysis and reporting, with expertise in the prevention and detection of errors and deviations in administrative and accounting procedures and records.
  • She has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, and public services, among others.

Lorena Solis

Executive Assistant

Start Date: At BH Compliance since November 2019

  • Executive Assistant with extensive experience in both national and multinational companies, performing executive, administrative, and commercial tasks.
  • Currently responsible for the administrative processes at BH Compliance.

Mariela Torres

Communications Manager

She joined BH Compliance in February 2020

  • Journalist from Universidad Diego Portales with studies in digital communication.
  • She comes with 20 years of experience as a consultant on internal and external strategic communications, for private companies as well as local government authorities.
  • Handling of integral communication management. 

Dannae Véliz

Compliance Auditor

Start Date: At BH Compliance since December 2021

  • Certified Public Accountant and Auditor from the University of Santiago, Chile.
  • She has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, and public services, among others.

Francisca Paul

ESG Product Specialist

She joined BH Compliance in August 2022

  • Psychologist from Pontificia Universidad Católica de Chile, specializing in Organizational Psychology.
  • Master in Prosperity, Innovation, and Business at University College of London UCL; Certification in Digital Product Management at Brainstation London; and Diploma in Public Policy from Pontificia Universidad Católica de Chile.
  • Experience as a sustainability consultant and project manager in Latin America and Europe.

Teresita Sanchez

Product Manager

She joined BH Compliance in August 2022.

  • Commercial engineer with mention in business administration Pontificia Universidad Católica de Chile.
  • Certification in Full-Stack Python development at Coding Dojo
  • Experience in marketing, growth, and development of digital products.

Isabel Martin

Legal Compliance Executive

Start Date: At BH Compliance since October 2022

  • Lawyer with a specialization in Private Law from Universidad Adolfo Ibáñez.
  • Diploma in Environment and Sustainable Development from Pontificia Universidad Católica de Chile.
  • Former teaching assistant in Tax Law at Universidad Adolfo Ibáñez.
  • She has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, and public services, among others.

Valentina Pefaur

Business Development Manager

She joined BH Compliance in March 2023.

  • Business Administration, Universidad de los Andes
  • Assistant of the “Compliance and Sustainability” course taught by Susana Sierra at Universidad de los Andes.

Santiago Paya

Legal Compliance Executive

Start Date: At BH Compliance since May 2023

  • Lawyer with a major in Environmental Law from Universidad de los Andes.
  • Diploma in Current Issues in Criminal Procedure from the University of Chile.
  • He has worked on more than 2,000 certifications for over 150 companies across various sectors, including banking, mining, retail, energy, industrial, and public services, among others.

Manuel Troncoso

Legal Compliance Executive

Start Date: At BH Compliance since June 2023

  • Lawyer with mention in Private Law from Universidad Adolfo Ibáñez.
  • During his studies, he completed a semester at the University of Deusto, Spain.
  • Diploma in Personal Data Protection: Regulatory Framework and Practical Application from Pontificia Universidad Católica de Chile.
  • He has participated in various certification and re-certification processes for over 150 companies across sectors such as banking, mining, retail, energy, industrial, and public services, among others.

Javiera Bro

Compliance Auditor

Start Date: At BH Compliance since January 2024

  • Certified Public Accountant from Universidad Diego Portales.
  • Completed the Digital Internal Audit Program at Vision Consulting.
  • She has participated in various certification and re-certification processes for over 150 companies across sectors such as banking, mining, retail, energy, industrial, and public services, among others.
 

Vicente Montory

Legal Compliance Executive

Start Date: At BH Compliance since March 2024

  • Lawyer with a specialization in Environmental Law from Universidad de los Andes.
  • He has participated in various certification and re-certification processes for over 150 companies across sectors such as banking, mining, retail, energy, industrial, and public services, among others.

Ana María Griffin

Legal Compliance Executive

Start Date: At BH Compliance since October 2024

  • Lawyer with a specialization in Human Rights from Universidad de los Andes.
  • Diploma in Administrative Contracts: Bidding, Execution, and Termination from Universidad de los Andes.
  • She has participated in various certification and re-certification processes for over 150 companies across sectors such as banking, mining, retail, energy, industrial, and public services, among others.

Victoria Hermosilla

Legal Compliance Executive

Start Date: At BH Compliance since October 2024

  • Lawyer from Universidad Diego Portales.
  • Diploma in Corporate Law and Compliance from Universidad de Los Andes.
  • She has participated in various certification and re-certification processes for over 150 companies across sectors such as banking, mining, retail, energy, industrial, and public services, among others.

María Jesús Arrau

Marketing Analyst

Start Date: At BH Compliance since in May 2025.

  • Business Administration, Universidad de los Andes

Génesis Blanco

Compliance Auditor

Start Date: At BH Compliance since in May 2025.

  • Bachelor’s Degree in Accounting and Auditing, Universidad Andrés Bello.
  • She is currently participating in several processes of Certification and Re-Certification of companies from various industries.

Greg Langer

Legal Compliance Executive

Start Date: At BH Compliance since in May 2025.

  • Lawyer with mention in Legal English , Universidad de los Andes.
  • He is currently participating in several processes of Certification and Re-Certification of companies from various industries.

Laura Moreno

Chief Information Security Officer (CISO)

Start Date: At BH Compliance since in July 2025.

  • Computer Engineer from the Pontificia Universidad Católica de Valparaíso.
  • She has worked in Information Security and Cybersecurity across various sectors, including banking, financial services, mining, retail, energy, and manufacturing, among others. She has experience in systems auditing and IT risk auditing. She has specialized in projects related to Information Security and Cybersecurity, as well as in systems audit reviews and IT internal control.